Resume
David M. Couch
Anchorage, AK
davidcouch@gci.net
As a senior management official, I regularly negotiated projects and plans, brought decisions to closure, demonstrated strong leadership skills, and understood complex technological and procurements issues. Equally important is my ability to be politically astute and capable of dealing within a dynamic political environment. Paramount is my ability to increase the efforts in managing information itself and decreasing the preoccupation with hardware technology. Of particular importance is my ability to educate senior-level managers to understand that they, too, are Information Resource Management program managers and dispel the notion that IRM is only related to the computer.
My responsibilities on various executive level councils, committees, actions teams, planning groups, and task forces has provided me a track record of proven tact and diplomacy skills as well as exposure and knowledge of policies, directives, guidelines, regulation, principles, and processes at the local, state, regional, and national level.
WORK EXPERIENCE:
01/31/2004 to Present Retired.
05/18/2003 to 01/31/2004. Directorate of Information Management, Ft. Greely, Alaska. U.S. Army DOD GS 2210–13 step 6. LTC Marie Grimmer, Garrison Commander.
Duties: As the DOIM, I supervised a substantial workforce including telecommunications, SIPR/NIPR networks and computers, webmaster, budgeting, project management officers, CORs and civilian contractors, ATM, fiber optic and cable installations, and other specialists. As the technical expert, I analyzed all requirements for IMA services and related support for Ft. Greely Garrison and other tenant activities including the USPS and postal facility for official mail and distribution. I prepared and managed a fiscal budget of more than $9,000,000, managed numerous projects, and chaired and co-chaired multiple committees. I developed overall plans, criterion and specifications for programs and projects, approved budgeting and obtained funding, and oversaw projects including long distance underground pipe and cable installations and security systems. I coordinated funding with tenant agency action officers on projects. I developed, recommended, implemented, and enforced command unique policies over all existing IMA resources. I oversaw, managed, and controlled the 5 year IMA Plan and all IMA programs and funding for the supported tenant activities. I approved the FGA annex to the IMSP. I reviewed the IMA, POM, UR, AND UFR submittals for FGA. I managed the Information Resource Program conducting information requirements studies; ensured compliance with appropriate HQDA and NETCOM information architectures; performed reviews of management information requirements; and prepared and managed actions for all supported activities. I planned, managed and executed the strategic planning integration functions for the garrison. I was responsible for ensuring that plans, projects, and programs were coordinated into an integrated and cohesive strategic plan and provided input for prioritization and allocation of resources to the Installation Planning Board and the Garrison Commander. I managed timetables and milestones, prepared briefings and correspondence, and distributed command policy and guidance on planning processes. I coordinated and presented programmatic status and decisions to the Garrison Commander and the Installation Planning Board and ensured the approved business management system was incorporated into the installation strategic plan. I directed, conducted and oversaw the completion of detailed studies, projects, and programs in response to initiatives. I acted as the Garrison Commander and the Deputy Garrison Commander in the absence of the Garrison and Deputy Garrison Commanders.
04/07/2002 to 05/18/2003. Chief, Information Resource Management, GS 2210-13. Department of Veteran’s Affairs Medical Center, Las Vegas, NV, John B. Bright, VA Hospital Director (702) 636-3011.
Duties: I supervised 30+ technical specialists: civilian contractors, network administrators, PC Technicians, Customer Support, Web Masters, Exchange mail system, Imaging, Applications, Programmers, Telecommunications and PBXs, video, telephone operators, ISO-Systems Security, and Medical Media. I served as senior advisor to local, regional, and national organizational elements. I was responsible for the operation and maintenance of all computer and telecommunication systems hardware and software and other IRM functions that provided data processing and telecommunications support: systems management, configuration, optimization, inventory, LAN/WAN, software development, database management, and telecommunications requirements. I prepared and managed a fiscal budget of more than $3,000,000, managed numerous projects, chaired and co-chaired multiple committees including the Air Force IM Council and the joint venture between VA and DOD, and managed day-to-day operations of an IRM Department. I coordinated and oversaw activities and projects of the information systems: PCs, LAN, VLAN, and WAN Networks, multiple PBXs, telephones, paging, radios, video conferencing, and digital images. I was responsible for maintaining information system security, strategic contingency and emergency plans, budgeting, cost benefit analyses, and operating procedures.
07/30/2000 to 04/07/2002. Imaging Section Chief, GS 2210-12. Department of Veteran’s Affairs Medical Center, Phoenix, AZ. Bryan T. Bayley.
Duties: As the Imaging System Section Chief in the IRM Department of the Carl T. Hayden Veterans Administration Medical Center in Phoenix, AZ, I was responsible for a broad range of supervisory, technical, managerial, and administrative duties associated with the provision and use of information technology. I was responsible for planning and directing the Medical Center’s IRM Department program for all clinical and administrative Imaging, LAN, and WAN systems development and support. I served as the authority for an extremely complex state-of-the-art Imaging System that required the integration of a multitude of servers, PCs, LAN, and WAN services requiring extensive analysis, evaluation, and administration to support system needs. I supervised the installation and configuration, user training, and customer support for Medical Center Imaging Systems and was fully responsible for planning, budgeting, and execution of systems management and operation functions including performing feasibility investigations of proposals and devising proposed changes. I determined how the system should be organized, what equipment demands would result, the number and kind of records, files, and documents necessary, and the procedures to obtain and organize the required information. I managed the only Medical System Imaging Project that provided images of pathology slides, x-rays, can-scans, and others integrated into VA hospital databases. The project was so successful that the VA designated the hospital as the Center of Excellence for Medial Imaging.
07/05/1998 to 07/30/2000. Lead Computer Specialist, GS 0334-11. Department of Veteran’s Affairs Medical Center, Phoenix, AZ. Walt Freese, (602) 277-5551, x2687
Duties: I served as the assistant PC LAN Administrator and provided support for the Medial Center’s NT servers, Exchange mail servers, Terminal servers, routers, switches, client computers, LAN, and WAN. I formulated and directed the development of major administrative policies governing the implementation and operations of the Medical Center PCs, LANs, and WANs. I was responsible for a broad range of technical and administrative duties associated with application systems, Windows NT, 98, and 2000 operating and applications systems, print and file servers, LANs, Exchange mail, client computer systems, help desk, and National government software initiatives. I frequently provided technical advice, support, and training on servers and client PCs to other IRM service staff, administrative, and management personnel. I ensured the configuration, operability and reliability of the domain, MS Exchange Servers and Network, Ethernet, routers, switches and hubs and their component modules including DNS and DHCP servers, and Intranet connectivity. I regularly assisted in programming, troubleshooting, and repairing the network, including ATM, fiber optic, and Gig Ethernet associated technologies and served as the Local Area Network specialist for the facility.
07/05/1997 to 07/05/1998. Computer Specialist, GS 0334-09. US Army Corps of Engineers/FEMA.
Duties: I served as a computer specialist and provided a multitude of various support services to include LAN, WAN, and PC server and workstation design, construction, configuration, customer support, and help desk troubleshooting, and applications assistance for the distributed automation systems. This included over 1000 client workstations, the District LAN and fileservers, the Exchange mail servers, the CADD LAN, and fileservers to include MS-DOS, Windows 3.11, Windows 95 and 98, Windows NT, OS2, UNIX, and NOS/VE Cluster systems. I was responsible for reviewing, organizing, and coordinating customer support user requests for installation, configuration, customizing, maintenance, service, trouble-shooting, general assistance, and training concerning software and hardware environments utilized in the networked computer systems. I provided similar assistance for networked platforms of both Windows NT (CAD) and Novell mail services. I translated general user request for assistance into specific accomplishment of service calls. I performed complete initialization of networked systems, determined needs to reconstruct or repair databases, and ensured the restoration of all transactions, user programs, systems, and data files.
05/01/1984 to 07/04/1997. Construction and Heavy Equipment Operator (Bridges, Roads, Nuclear Power Plants, Oil Field sites, Pipe Lines).
I worked for construction companies in positions ranging from Line Foreman to heavy equipment operator and followed the available work to locations ranging from Kansas, Oklahoma, and Texas to Georgia and South Carolina. I performed a multitude of tasks ranging from driving belly dumps, moving oversized equipment, installing oil, gas, water, and drainage pipe lines up to 8’ to building bridge forms and operating heavy equipment: track and rubber tire back hoes, side booms, maintainers (road graders), and 100 T cranes. I stripped high pressure gas valves, built level oil drilling sites for triple rigs, completed long distance pipe lines, built a nuclear power plant, slung 50 T bridge spans, and moved a lot of dirt to grade on highways and ditches. I was proficient with all heavy equipment including dozers, front end loaders, road graders (maintainers), track and rubber tire back hoes, and cranes (both brake and hydraulic). I was a proficient welder.
Self employed National Magazine Author: I offered diversified photographic and manuscript services to advertising agencies, magazines, newspapers, and book publishers. As a writer/photographer, I researched, developed, and implemented concepts designed and focused to specific market areas. I composed, edited, and sold creative articles, technical essays, and photographs on a wide range of subjects to national publications ranging from Audubon and The Robb Report to McCall’s and Field & Stream. I dealt with individuals, governmental agencies, military personnel, and public affairs offices to elicit aid, gain information, research data, and develop conclusions to complete designated assignments. Furthermore, I taught classes and workshops to the general public and at the college level on computers, public affairs, creative writing, and photography, as well as spoke before professional organizations about the publication field.
Retired Army Officer: Disabled Veteran and Purple Heart Recipient.
EDUCATION:
High School – Delta Junction, Alaska.
University of Alaska, University of Oklahoma, and the University of Texas- Science Curriculum.
SPECIAL LICENSES:
Land and Sea Pilot license – 3000 hours. Certified SCUBA Instructor.
TRAINING:
USDA Graduate School-Supervisor Training, E-Government Project Analysis and Implementation, COR, Project Management, Windows 2000 Directory Services, Windows 2000, NT, and XP, Enterprise Core Technologies, Implementing and Supporting Microsoft Windows NT Server, Implementing and Supporting Microsoft Windows NT Enterprise Server, MS Networking Essentials, Internetworking Microsoft TCP/IP, Implementing and Supporting Microsoft Exchange Server Admin and Terminal Servers. MS optimizing, troubleshooting, and repair. TCP/IP Networking Protocols, Novell Administration, Cisco Management, Citrix MetaFrame Administration, Open VMS, HL7, and DICOM.
AWARDS:
Department of the Army Commendation and Appreciation Awards, VA: Superior Performance Incentive Awards. USACE: Superior Performance Incentive Awards and Six “on the spot cash awards” for exemplary customer support and computer skills. Professional Photographers of America -Best of Show. Kodak Gallery Award. Writer’s Digest Article Contest- Second Place Award. Various military medals and awards.
Anchorage, AK
davidcouch@gci.net
As a senior management official, I regularly negotiated projects and plans, brought decisions to closure, demonstrated strong leadership skills, and understood complex technological and procurements issues. Equally important is my ability to be politically astute and capable of dealing within a dynamic political environment. Paramount is my ability to increase the efforts in managing information itself and decreasing the preoccupation with hardware technology. Of particular importance is my ability to educate senior-level managers to understand that they, too, are Information Resource Management program managers and dispel the notion that IRM is only related to the computer.
My responsibilities on various executive level councils, committees, actions teams, planning groups, and task forces has provided me a track record of proven tact and diplomacy skills as well as exposure and knowledge of policies, directives, guidelines, regulation, principles, and processes at the local, state, regional, and national level.
WORK EXPERIENCE:
01/31/2004 to Present Retired.
05/18/2003 to 01/31/2004. Directorate of Information Management, Ft. Greely, Alaska. U.S. Army DOD GS 2210–13 step 6. LTC Marie Grimmer, Garrison Commander.
Duties: As the DOIM, I supervised a substantial workforce including telecommunications, SIPR/NIPR networks and computers, webmaster, budgeting, project management officers, CORs and civilian contractors, ATM, fiber optic and cable installations, and other specialists. As the technical expert, I analyzed all requirements for IMA services and related support for Ft. Greely Garrison and other tenant activities including the USPS and postal facility for official mail and distribution. I prepared and managed a fiscal budget of more than $9,000,000, managed numerous projects, and chaired and co-chaired multiple committees. I developed overall plans, criterion and specifications for programs and projects, approved budgeting and obtained funding, and oversaw projects including long distance underground pipe and cable installations and security systems. I coordinated funding with tenant agency action officers on projects. I developed, recommended, implemented, and enforced command unique policies over all existing IMA resources. I oversaw, managed, and controlled the 5 year IMA Plan and all IMA programs and funding for the supported tenant activities. I approved the FGA annex to the IMSP. I reviewed the IMA, POM, UR, AND UFR submittals for FGA. I managed the Information Resource Program conducting information requirements studies; ensured compliance with appropriate HQDA and NETCOM information architectures; performed reviews of management information requirements; and prepared and managed actions for all supported activities. I planned, managed and executed the strategic planning integration functions for the garrison. I was responsible for ensuring that plans, projects, and programs were coordinated into an integrated and cohesive strategic plan and provided input for prioritization and allocation of resources to the Installation Planning Board and the Garrison Commander. I managed timetables and milestones, prepared briefings and correspondence, and distributed command policy and guidance on planning processes. I coordinated and presented programmatic status and decisions to the Garrison Commander and the Installation Planning Board and ensured the approved business management system was incorporated into the installation strategic plan. I directed, conducted and oversaw the completion of detailed studies, projects, and programs in response to initiatives. I acted as the Garrison Commander and the Deputy Garrison Commander in the absence of the Garrison and Deputy Garrison Commanders.
04/07/2002 to 05/18/2003. Chief, Information Resource Management, GS 2210-13. Department of Veteran’s Affairs Medical Center, Las Vegas, NV, John B. Bright, VA Hospital Director (702) 636-3011.
Duties: I supervised 30+ technical specialists: civilian contractors, network administrators, PC Technicians, Customer Support, Web Masters, Exchange mail system, Imaging, Applications, Programmers, Telecommunications and PBXs, video, telephone operators, ISO-Systems Security, and Medical Media. I served as senior advisor to local, regional, and national organizational elements. I was responsible for the operation and maintenance of all computer and telecommunication systems hardware and software and other IRM functions that provided data processing and telecommunications support: systems management, configuration, optimization, inventory, LAN/WAN, software development, database management, and telecommunications requirements. I prepared and managed a fiscal budget of more than $3,000,000, managed numerous projects, chaired and co-chaired multiple committees including the Air Force IM Council and the joint venture between VA and DOD, and managed day-to-day operations of an IRM Department. I coordinated and oversaw activities and projects of the information systems: PCs, LAN, VLAN, and WAN Networks, multiple PBXs, telephones, paging, radios, video conferencing, and digital images. I was responsible for maintaining information system security, strategic contingency and emergency plans, budgeting, cost benefit analyses, and operating procedures.
07/30/2000 to 04/07/2002. Imaging Section Chief, GS 2210-12. Department of Veteran’s Affairs Medical Center, Phoenix, AZ. Bryan T. Bayley.
Duties: As the Imaging System Section Chief in the IRM Department of the Carl T. Hayden Veterans Administration Medical Center in Phoenix, AZ, I was responsible for a broad range of supervisory, technical, managerial, and administrative duties associated with the provision and use of information technology. I was responsible for planning and directing the Medical Center’s IRM Department program for all clinical and administrative Imaging, LAN, and WAN systems development and support. I served as the authority for an extremely complex state-of-the-art Imaging System that required the integration of a multitude of servers, PCs, LAN, and WAN services requiring extensive analysis, evaluation, and administration to support system needs. I supervised the installation and configuration, user training, and customer support for Medical Center Imaging Systems and was fully responsible for planning, budgeting, and execution of systems management and operation functions including performing feasibility investigations of proposals and devising proposed changes. I determined how the system should be organized, what equipment demands would result, the number and kind of records, files, and documents necessary, and the procedures to obtain and organize the required information. I managed the only Medical System Imaging Project that provided images of pathology slides, x-rays, can-scans, and others integrated into VA hospital databases. The project was so successful that the VA designated the hospital as the Center of Excellence for Medial Imaging.
07/05/1998 to 07/30/2000. Lead Computer Specialist, GS 0334-11. Department of Veteran’s Affairs Medical Center, Phoenix, AZ. Walt Freese, (602) 277-5551, x2687
Duties: I served as the assistant PC LAN Administrator and provided support for the Medial Center’s NT servers, Exchange mail servers, Terminal servers, routers, switches, client computers, LAN, and WAN. I formulated and directed the development of major administrative policies governing the implementation and operations of the Medical Center PCs, LANs, and WANs. I was responsible for a broad range of technical and administrative duties associated with application systems, Windows NT, 98, and 2000 operating and applications systems, print and file servers, LANs, Exchange mail, client computer systems, help desk, and National government software initiatives. I frequently provided technical advice, support, and training on servers and client PCs to other IRM service staff, administrative, and management personnel. I ensured the configuration, operability and reliability of the domain, MS Exchange Servers and Network, Ethernet, routers, switches and hubs and their component modules including DNS and DHCP servers, and Intranet connectivity. I regularly assisted in programming, troubleshooting, and repairing the network, including ATM, fiber optic, and Gig Ethernet associated technologies and served as the Local Area Network specialist for the facility.
07/05/1997 to 07/05/1998. Computer Specialist, GS 0334-09. US Army Corps of Engineers/FEMA.
Duties: I served as a computer specialist and provided a multitude of various support services to include LAN, WAN, and PC server and workstation design, construction, configuration, customer support, and help desk troubleshooting, and applications assistance for the distributed automation systems. This included over 1000 client workstations, the District LAN and fileservers, the Exchange mail servers, the CADD LAN, and fileservers to include MS-DOS, Windows 3.11, Windows 95 and 98, Windows NT, OS2, UNIX, and NOS/VE Cluster systems. I was responsible for reviewing, organizing, and coordinating customer support user requests for installation, configuration, customizing, maintenance, service, trouble-shooting, general assistance, and training concerning software and hardware environments utilized in the networked computer systems. I provided similar assistance for networked platforms of both Windows NT (CAD) and Novell mail services. I translated general user request for assistance into specific accomplishment of service calls. I performed complete initialization of networked systems, determined needs to reconstruct or repair databases, and ensured the restoration of all transactions, user programs, systems, and data files.
05/01/1984 to 07/04/1997. Construction and Heavy Equipment Operator (Bridges, Roads, Nuclear Power Plants, Oil Field sites, Pipe Lines).
I worked for construction companies in positions ranging from Line Foreman to heavy equipment operator and followed the available work to locations ranging from Kansas, Oklahoma, and Texas to Georgia and South Carolina. I performed a multitude of tasks ranging from driving belly dumps, moving oversized equipment, installing oil, gas, water, and drainage pipe lines up to 8’ to building bridge forms and operating heavy equipment: track and rubber tire back hoes, side booms, maintainers (road graders), and 100 T cranes. I stripped high pressure gas valves, built level oil drilling sites for triple rigs, completed long distance pipe lines, built a nuclear power plant, slung 50 T bridge spans, and moved a lot of dirt to grade on highways and ditches. I was proficient with all heavy equipment including dozers, front end loaders, road graders (maintainers), track and rubber tire back hoes, and cranes (both brake and hydraulic). I was a proficient welder.
Self employed National Magazine Author: I offered diversified photographic and manuscript services to advertising agencies, magazines, newspapers, and book publishers. As a writer/photographer, I researched, developed, and implemented concepts designed and focused to specific market areas. I composed, edited, and sold creative articles, technical essays, and photographs on a wide range of subjects to national publications ranging from Audubon and The Robb Report to McCall’s and Field & Stream. I dealt with individuals, governmental agencies, military personnel, and public affairs offices to elicit aid, gain information, research data, and develop conclusions to complete designated assignments. Furthermore, I taught classes and workshops to the general public and at the college level on computers, public affairs, creative writing, and photography, as well as spoke before professional organizations about the publication field.
Retired Army Officer: Disabled Veteran and Purple Heart Recipient.
EDUCATION:
High School – Delta Junction, Alaska.
University of Alaska, University of Oklahoma, and the University of Texas- Science Curriculum.
SPECIAL LICENSES:
Land and Sea Pilot license – 3000 hours. Certified SCUBA Instructor.
TRAINING:
USDA Graduate School-Supervisor Training, E-Government Project Analysis and Implementation, COR, Project Management, Windows 2000 Directory Services, Windows 2000, NT, and XP, Enterprise Core Technologies, Implementing and Supporting Microsoft Windows NT Server, Implementing and Supporting Microsoft Windows NT Enterprise Server, MS Networking Essentials, Internetworking Microsoft TCP/IP, Implementing and Supporting Microsoft Exchange Server Admin and Terminal Servers. MS optimizing, troubleshooting, and repair. TCP/IP Networking Protocols, Novell Administration, Cisco Management, Citrix MetaFrame Administration, Open VMS, HL7, and DICOM.
AWARDS:
Department of the Army Commendation and Appreciation Awards, VA: Superior Performance Incentive Awards. USACE: Superior Performance Incentive Awards and Six “on the spot cash awards” for exemplary customer support and computer skills. Professional Photographers of America -Best of Show. Kodak Gallery Award. Writer’s Digest Article Contest- Second Place Award. Various military medals and awards.
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